Shipping and Returns Policy
Once you have placed your order, it will take 1-4 business days to process before it ships out.
Express shipping is available, quotes will be available at checkout after you input your address. Next Day Air orders placed before 3 pm PST will process and ship same business day, with exception for peak seasons.
Orders are not shipped on weekends or holidays, so allow for that. Please keep in mind these are estimates and may vary.
Delivery in 5-7 business days (United States only)
TRACKING YOUR ORDER
When your order ships you will receive an email with the tracking information.
You can also log into your account if you have one and check the status from there, or if you do not have an account you can go to the 'track my order' link in the menu on the top right of our site.
Unfortunately, once your package is shipped we cannot make any changes to it. Once you get the tracking number, you can go to UPS' website and create a UPS MyChoice account. If your address is eligible, you can change delivery, update address, or upgrade your shipment for a small fee.
UNDELIVERABLE OR LOST PACKAGES
If a package is undeliverable it will be returned to us. Once it is returned we will refund you for your order, minus the $10 fee for a returned package that the shipper charges us. We cannot re-ship out the package, so if you want the items you can place a new order.
If your package gets lost, please contact us!
If for any reason you are unsatisfied with this product, we are happy to exchange or offer a refund for any unwashed or unsoiled garment within 10 days.
Want something different?
Place items in a box or envelope, with a copy of the packing slip and a note letting us know what you want to exchange. You are responsible for return shipping charges. Indicate size, style and color of your desired replacement item(s). As soon as we receive the return, we will send out your replacement. We will pay for the shipping back to you.
If your item is defective, or if we sent you the wrong thing
Send an email to firstname.lastname@example.org or call us with your order number, and give us a quick description of the mistake. We'll send you a return label, and ship out your replacement at no cost to you. We will email or mail you a return label, and you can simply place your return in the mail.
Address for Exchanges or Returns:
450 SR13N Suite 106 #201
Saint Johns, FL 32259
Phone: (866) 626-8273
Toll Free: (866) 626-8273
We're around M-F from 9:30am to 5pm eastern time. Call with any questions or concerns and we'll help you out.